Incident response test

Check your incident response capability and plans are set up for success

Title: Cloud Software Company Incident Response Workshop

Objective: Conduct a practical incident response workshop to assess the cloud software company's response capabilities.

Duration: Half a day to one full day, depending on the complexity and number of exercises.

Workshop Structure:

  1. Introduction:

    • Set the context by explaining the importance of incident response and its impact on the company and customers.
    • Briefly outline the workshop agenda and objectives.
  2. Exercise 1: Incident Identification and Reporting

    • Present a simulated incident scenario (e.g., suspicious login attempts from multiple locations).
    • Participants work in small groups to identify signs of the incident, including potential indicators of compromise (IOCs).
    • Each group prepares a brief incident report summarizing their findings.
  3. Exercise 2: Incident Triage and Classification

    • Introduce a different incident scenario (e.g., unusual traffic patterns suggesting a possible DDoS attack).
    • Groups triage the incident based on the severity, impact, and urgency of response required.
    • Discuss the factors that influenced their classification.
  4. Exercise 3: Incident Containment and Mitigation

    • Provide a new scenario (e.g., a malware outbreak affecting a specific service).
    • Groups brainstorm and outline containment strategies to limit the incident's scope and mitigate its impact.
    • Discuss different approaches and their potential effectiveness.
  5. Exercise 4: Communication and Stakeholder Management

    • Introduce a communication-focused scenario (e.g., a data breach affecting customer information).
    • Each group develops a communication plan, identifying key stakeholders, messaging, and channels.
    • Share and discuss the communication strategies.
  6. Exercise 5: Post-Incident Review and Learning

    • Simulate the resolution of a previous exercise's incident.
    • Conduct a post-incident review with all participants to discuss the response process, what worked well, and areas for improvement.
    • Emphasize the importance of continuous learning and iterative improvement.


  • Summarize the key takeaways from each exercise and the overall workshop.
  • Provide resources and references for further learning about incident response best practices.
  • Encourage participants to share their feedback and suggestions for enhancing the company's incident response capabilities.
  • Review the Incident Response Plans and make updates with the lessons learned from the exercises